What does maintenance and support cover?

After the successful commissioning of customised software, the project is not yet complete. Even with software at the highest level of quality, errors can occur during operation that need to be corrected. These errors can be caused by hardware as well as external software. In addition, security updates and updates of the individual components must be carried out regularly. Often, change requests from the customer arise during operation, which have to be taken up and processed.

 

What do I have to bear in mind when maintaining and supporting IT systems?

As a rule, soXes takes over the maintenance and support for its customers after successful development. To keep the software as secure and stable as possible, regular security and software updates of the individual components are urgently required. In order to be able to detect errors as quickly as possible, soXes relies on monitoring the software with the help of monitoring tools. In this way, even unforeseeable problems can be detected quickly. For example, if hardware components do not function properly or are not powerful enough, they must be replaced or the software must be adapted. With its maintenance and support offer, soXes ensures long-term and sustainable operation of the individually developed software for decades.

 

Why soXes?

With soXes you gain a partner with competence and reliability. For 20 years, our company has stood for the best quality in the development, programming and outsourcing of software. With its services, soXes covers the entire life cycle of an IT development (conception, consulting, development and support). Take the first step towards the successful implementation of your project and contact us for more information.

Your direct contact:

Thomas Klauser

Thomas Klauser
CEO

Reference Projects Service and support
Raiffeisen
Kunde: Raiffeisen Group
Applikation: Raiffeisen
Technologie: C++, JAVA; TCL/TKL, HTML5/JSON

In recent years, the Raiffeisen Group has established itself as the leading retail banking group and third largest banking group in Switzerland. Its strength is its local roots. Today, Raiffeisen customers include 3.7 million Swiss nationals. Of these, over 1.8 million are members of cooperatives and thus co-owners of their Raiffeisen bank.

The Raiffeisen Group provides its individual autonomous Raiffeisen banks with price information for foreign exchange, interest rates (e.g. mortgages) and securities. Together with Dion Global Solutions, soXes has developed a central pricing tool specially for the Raiffeisen Group, which receives, validates and calculates market data from different providers (Reuters, Bloomberg, Sungard etc.). This information is then made available to the different systems (e.g. Avaloq) or the local Raiffeisen banks.

This pricing tool was implemented several years ago and is still in daily use today. Today, soXes takes over the maintenance and support of this application. In addition, changes and improvements are regularly incorporated into the solution within the scope of small projects.

From a technical point of view, the solution consists of a backend (central computer) developed in C++/Java and a frontend developed in TCL/TKL and HTML5/JSON.

Mercer
Kunde: Mercer Alternatives AG
Applikation: Mercer
Technologie: Web2Py, Python , MySQL

Mercer Alternatives AG is an independent Swiss investment advisor for institutional investments in private equity, real estate and infrastructure. With more than 130 employees at its offices in Zurich and Nyon, Mercer is one of the leading providers of pension advice, investment consulting and solutions as well as advice on human capital and compensation management in Switzerland.

The company offers individual advisory solutions and collective investment vehicles, as well as investment controlling and reporting services.

soXes has developed an application for Mercer to calculate the total expense ratio, or TER (Total Expense Ratio). The Total Expense Ratio is a key figure that puts all administrative costs of an investment vehicle in relation to the assets under management.

The calculation basis (funds and their net asset value as well as investors and their units per fund) is imported from a central system via an import interface into the Mercer TER application. In contrast, the management costs are entered manually. Based on this data, the application calculates the total cost ratio per investor for their investments at the touch of a button. The results can be output as PDF or Excel reports and distributed to the investors. A user management function allows the distribution of roles with different authorizations.

The Mercer web application is programmed in Python and the data is managed in a PostgreSQL database.

soXes developed the initial web application in 2013 and since then has further developed the TER application in the context of change requests. In 2019 soXes received a refactoring order. The data model was fundamentally revised in order to better represent fund of fund structures (multi-level hierarchy) and at the same time the technology stack was updated.

With today's solution, calculations are more efficient, significantly faster and easier. This reduces the source of errors and enables significant time savings. The documents are now stored centrally and clearly arranged at the right place and are available at any time. In addition, the proportionate total cost ratio for an investor in complex investment structures can be calculated in the desired level of detail.

Hypothekenzentrum
Kunde: Hypothekenzentrum AG
Applikation: Hypothekenzentrum
Technologie: VBA, ASP.NET, SQL

HypothekenZentrum AG is an operationally independent company of the VZ Group. It specialises in the management of mortgages for private and institutional clients. Its organisation and work processes are lean and computer-supported, which minimises administrative costs and enables it to offer cost-effective financing for mortgage borrowers.

HypothekenZentrum AG is supported in handling of their core processes by a modular application. This is based on an SQL database and is a further development of an old MS Access solution. soXes ensures the maintenance and support of the complex application environment. On the other hand, soXes supports HypothekenZentrum AG in reacting to changing customer requirements by developing extensions or new modules.

Thanks to its specialist knowledge in a wide range of development environments from VBA to SQL and ASP.NET, soXes can not only guarantee the smooth operation of the existing application modules, but also provide individual further development based on the latest technologies.

Diocese of St. Gallen
Kunde: Diocese of St. Gallen
Applikation: Diocese of St. Gallen
Technologie: ASP.NET, Java Script

The diocese of St.Gallen, which has existed since 1847, is one of six dioceses in Switzerland. The territory of the diocese comprises the cantons of St.Gallen, Appenzell Innerrhoden and Appenzell Ausserrhoden. The central task of the diocese of St.Gallen is the pastoral care of the people and that the Catholic Church thrives and remains alive in the more than 142 parishes.

The personnel data of the Diocese of St.Gallen used to be managed in a simple Access application. Within the scope of this project, soXes was commissioned by the Diocese of St.Gallen to create a software solution that would allow the user-friendly collection and management of data from internal, external and freelance employees.

For this purpose, soXes developed a new web-based solution based on ASP.NET and Java Script. Thanks to the new application, a simpler, faster and more sustainable use of the personnel data within the Diocese of St.Gallen is made possible. Duplications can be eliminated and the technical basis can be raised to a modern level. Within the application different functions (e.g. chaplain) can be assigned to a person and this person can be assigned to one or more organizational units (e.g. parishes). Furthermore, clever filter functions allow users to create analysis lists and simple reports themselves. The application also offers the possibility to export data for an Outlook import or a file readable for Adobe InDesign.

Today's solution has significantly simplified the work with personnel data for the Diocese of St.Gallen. Because the personnel database is stored centrally, users can access it from different locations. Thanks to the different user rights, usage can be controlled in detail. Based on this new solution, the diocese now creates the printable version of the personnel directory with little additional effort on the part of the graphic designer.

Cardiac Arrythmia Challenge
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Kunde: CorXL Ltd.
Applikation: Cardiac Arrythmia Challenge
Technologie: Phonegap, Javascript, PHP, Yii2, MSQL, HTML 5

Thanks to the Cardiac Arrythmia Challenge App, cardiologists can learn the correct use of heart monitors and test their knowledge in a multiple choice test including animations and images with over 150 questions. The user has the option of viewing the answers immediately, or only after the entire test to check how many questions have been correctly answered. The clou about the app: Thanks to the easy handling of the iPad and iPhone, the ECG strips, which can be up to 2 meters long in paper form, can be scrolled without any problems.

In 2018 the CAC App got a new design and was optimized for the latest mobile devices. In addition, the app has been expanded with in-appurchases, so that users have the possibility to buy additional questions. These questions can be dynamically managed and maintained by the administrator.

CardiacDevicePro
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Kunde: CorXL Ltd.
Applikation: CardiacDevicePro
Technologie: Hybrid App, iOS, Objectiv-C

Thanks to the CorXL App, cardiologists can learn the correct use of heart monitors and test their knowledge in a multiple choice test including animations and images with over 150 questions. The user has the possibility to view the answers immediately, or to check them after the entire test. The clou about the app: Thanks to the easy handling of the iPad and iPhone, the ECG strips, which can be up to 2 meters long in paper form, can be scrolled without any problems.

Celsius Pro
Kunde: CelsiusPro AG
Applikation: Celsius Pro
Technologie: C#, .NET, Python, Web services, Mongo DB, Big Data, DotNetNuke

CelsiusPro is the leading provider of weather derivatives in Europe. CelsiusPro's products enable companies to protect themselves against weather-related risks.

In order for a business model of this complexity to work, a large number of components must interact: Weather data from hundreds of global weather stations must be converted into a uniform format and their retrieval must be made efficient. Statistics and probabilities of weather events are computed and prices are calculated based on them. Prices for the weather derivatives can be queried and purchased via a web portal. CelsiusPro employees also manage customers and products within this platform.

For this task CelsiusPro relies on a completely individually developed environment that seamlessly combines the .NET Framework with the programming language Python, which is well known from the open source scene. While the website and the back office system are programmed in C# and are based on DotNetNuke, the price engine and the system for loading weather data is based on Python. A web service, which allows the calculation of a price via internet, combines both languages even within one program. Python becomes IronPython (the implementation of Python in the .NET Framework). The system is freely configurable and allows the creation of new products, pricing engines and the connection of new weather stations.

Visit the website www.celsiuspro.com and see for yourself how a combination of the programming languages IronPython and C# covers the requirements of a state-of-the-art web application including a mathematically complex pricing engine. Within this project, soXes is responsible for the entire environment and continuously develops the platform further.

DION Global
Kunde: DION Global Solutions GmbH
Applikation: DION Global
Technologie: C/C++, Java, TCL/TK, mySQL DB, Oralce, Neartime processing

Dion is a global company active in the technical finance industry. It offers tailor-made solutions for the financial industry. soXes is a development partner of Dion and supports them in the development and integration of software solutions for the financial market. Thanks to the joint cooperation, many projects in this area have already been successfully implemented. These include the integration and development support of X-Gen (a workflow management system) and I-Pricer (a multi-asset-class pricing solution) and RateStream (a dynamic FX and money market calculation engine). Technically, these applications are based on C/C++, Java, TCL/TK, mySQL DB, Oralce and neartime processing.

FileWave
Kunde: FileWave
Applikation: FileWave
Technologie: Design, UX, Redesign

Since 1992, FileWave has been providing mobile device management software to customers in the business, education, and government sectors. The goal is to guarantee the efficient, effective and secure use of mobile devices and their applications and content, starting from a user-friendly console.
FileWave serves its customers from offices in Europe and the USA.

Thanks to its unique mobile device management software, FileWave has become a key player in the mobile tablet revolution. This software is a multi-platform distribution system. Institutions already deploy and support millions of interactive tablet products, computers and smartphones supported by Filewave client and Filewave MDM software.

For the core products Filewave Management Suite and Engage, soXes has completely revised and improved the UI and UX design. A new color scheme was defined and new icons were created to further improve the usability of the tools.
Furthermore, soXes has graphically adapted the Filewave website (www.filewave.ch) to reflect the new design.

IDMS
Kunde: Interactive Data Managed Solutions AG
Applikation: IDMS
Technologie: Outsourcing, PHP, Zend Framework, JAVA Script

Interactive Data Managed Solutions AG (IDMS) offers independent valuations of fixed income securities, a wide range of international reference data and stock market information. These include market data in less than a millisecond for algorithmic and electronic trading applications, sophisticated analysis tools for investment advisors, and customized web-based financial information systems and desktop solutions.  

Currently headquartered in Bedford, Massachusetts, USA, the company employs approximately 2,500 people in its offices in North America, Europe, Asia and Australia and is the global leader in market information and market information systems for the front, middle and back office.

soXes has been a development partner of IDMS for several years and works closely with the IDMS team. Together they have already successfully implemented several projects. Among others, soXes develops individual market information systems directly for IDMS customers.

The different solutions are technically based on PHP, Zend Framework, Doctrine and primarily ExtJS, JQuery highchart (JSON frameworks) on the front end side.

Inrate SA
Kunde: Inrate SA
Applikation: Inrate SA
Technologie: ASP.NET, MS SQL, Angular, KendoUI

Inrate is an independent rating company and evaluates the environmental and social sustainability of companies, institutions and countries worldwide. These ratings are used to create investment universes and theme indices or baskets that provide asset managers and financial service providers with a basis for making decisions on how to create sustainable and financially attractive portfolios and investment products.  

In close cooperation with Inrate, soXes has designed and implemented a new web solution to create the sustainability ratings and make them available to clients for online download via web account. An MS Access database was replaced by an MS SQL database with web front-end (Angular/KendoUI). The ratings are based on a complex versioned rating model that is scalable through Inrate. The rated investment universe is regularly updated via interfaces to MSCI and Thomson Reuters. For individual clients, data feeds for their core banking system (Avaloq) can be retrieved.

Since the application went live, soXes has been providing maintenance, support and individual development within the framework of a maintenance contract.

One of the main objectives of the new application was to enable analysts to further develop the rating model without IT support. This was achieved through an administration front-end that allows the analysts to adjust the several hundred rating criteria at any time.

Furthermore, completed ratings were to be available for publication in real time.

The ratings are worked on decentrally at several locations in Switzerland and abroad in parallel, which is ideally supported by the web technology.

 

instaGUARD
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Kunde: instaSOLUTION AG
Applikation: instaGUARD
Technologie: YII, PhoneGap, Angular JS

In the course of various projects in the field of alerting and mobilization, it became clear to soXes that in the field of alerting there are many providers, but not many comprehensive solutions that are based on or support modern platforms. soXes therefore decided to build a comprehensive real-time alerting system. After a development period of more than two years, instaGUARD and thus the company instaSOLUTION was born. instaGUARD is a technologically top modern and innovative alarm system for emergency, evacuation, mobilization, threats and technical alarms. It is a new generation in alarm management.

With instaGUARD it is possible to trigger an alarm in real time in an emergency situation or, in the case of team mobilization, to notify your team within seconds. An alarm can be triggered at the touch of a button on the smartphone, by SMS, phone call, e-mail or key combination on the computer. The software is centralized, cloud-based on an Internet platform and is operated by the user via an external client application, which is installed locally on a mobile or fixed end device.
This enables the recipient to be contacted globally via all communication channels. This significantly increases accessibility and enables a fast response time. The alerting process is more efficient, faster and easier than with conventional systems.

Thanks to the alarm configurator, different alarm types can be pre-defined and triggered according to the emergency situation. These differ, for example, in the ringing tone, the recipient circle, the priority, the escalation level or the instructions for action. Alarms can also be triggered by an external system by connecting instaGUARD to an existing external system (e.g. fire protection system). Depending on the medium, alarms can be sent with different delays and the recipient can be requested to acknowledge them. If an alarm was triggered, it is possible to locate the device from which it originated.

In this project, soXes resp. instaSOLUTION implemented all the work from the idea to the design, the technical concept and the implementation.
soXes has extensive know-how in the field of real-time communication with different media and a variety of protocols and systems.

For more information please visit the instaGUARD webpage at www.instaguard.ch

 

Mode Weber
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Kunde: Weber Bekleidung AG
Applikation: Mode Weber
Technologie: Python, web2py, Webservices, Android, iOS, PhoneGap, Interfaces, Apache

Mode Weber is the leading East Swiss fashion house for ladies and men's fashion. The family business with strong local roots was founded in 1919 by Ernst Weber and is now managed by the third generation. It has six Mode Weber branches as well as Esprit, Street One, Marc O'Polo Shops and a Nile Shop.

Today Mode Weber has a customer card, the so-called Webercard. As soon as purchases reach a total value of CHF 1,000, the customer receives CHF 50 in cash.

Mode Weber has commissioned soXes to pack the popular Webercard into a smartphone app for Android and iOS. The proven principle is very simple: All purchases are synchronized with the smartphone thanks to the connection to the merchandise management system. When the total amount of 1,000 francs is reached, the customer can create a credit note (cash bonus) for the cash payment of the 50 francs in the form of a QR code.  

Within the app, the user also has the option of viewing and changing his profile information at any time. The current account balance shows how much the customer still has to buy for in order to receive his Cash Bonus. The bonus received can then be activated and redeemed at any time on the app. The app also enables the fashion house to contact its customers at any time via push message and send them additional personalized bonus coupons.

To provide the app with the necessary data, soXes designed and implemented the backend of the app. The information is retrieved from Mode Weber ERM (merchandise management system) and made available via the app's interface. The backend provides additional functions such as bonus management, push message management, etc. and is only available to selected Mode Weber employees.

This project is based on the programming language Python and uses Apache as web server. In order to make optimal use of existing resources, reduce programming hours and save costs, soXes has used the open source framework web2py, which is itself written in Python. soXes uses open source technology wherever possible and reasonable.

 

MyKPI
Kunde: Thomas Billeter, Seestatt Experts
Applikation: MyKPI
Technologie: Python, Angular JS, Web2Py, mySQL, SCRUM

For myKPI, soXes has co-developed the Finpilot software. Finpilot is the ideal tool for corporate planning, monitoring and reporting. This fully integrated and powerful software includes and links all financial and non-financial metrics. It provides all required reports including P&L, cash flow and balance sheet, as well as user-defined summaries of company performance. The solution is agile, i.e. has been developed (empirically enhanced) with the SCRUM process model for over 3.5 years.

More information about the solution can also be found at www.cloud-fp.com. 

MySmartHeart Tracking Portal
Kunde: MySmartHeart
Applikation: MySmartHeart Tracking Portal
Technologie: ASP.NET, Angular 7, Micro-Services

MySmarthHeart AG (MSH) based in Zurich helps patients and cardiologists to systematically record ECG and movement data. For this purpose, patients wear small, waterproof sensors directly on their bodies for days or even weeks to record medical data while they can continue their normal lives, whether at work, exercising or sleeping. The medical data from the patients' everyday life is valuable information and is made available online to treating physicians. Patients and doctors can use the small, mobile sensors to exploit new potential for high quality in prevention, diagnosis and therapy. While collecting data from the patient, MySmartHeart continuously checks the quality and seamless transmission of the data, while you have direct contact with the customer via app. 

MSH distributes the small ECG sensors and takes over all functions from logistics to support. For the smooth and efficient logistics of the ECG sensors, soXes has developed a tracking tool or portal in cooperation with the customer. With the tracking portal, the logistical processes of the individual ECG sensors are tracked precisely. The tool processes data from five different partners with the help of several interfaces and Mirco services. Thanks to the Tracking Portal, everyone involved can see exactly where the ECG sensors are located. An export function also allows partners and the MySmartHeart team to download and process active or closed processes. Thanks to the data collected, the Tracking Portal automatically recognizes when a replenishment of ECG sensors is needed and then creates an order. After the order is confirmed by a MySmartHeart employee, the order is forwarded to the appropriate partner via an interface.

This project was under enormous time pressure during implementation and the tracking portal had to be developed quickly. Thanks to very good cooperation, a lot of hard work, expertise and the right communication, it was designed and implemented within four weeks. The tracking portal is now used by several clinics and is constantly being expanded.

Thanks to the automation via the tracking portal, the logistical handling of the devices is uncomplicated and saves MySmartHeart and the patients and doctors a lot of time and coordination effort. The tool also facilitates the analysis of individual processes and helps enormously in detecting errors within the logistics chain. The tool has a modular structure and can be easily developed further and quickly adapted to new requirements at any time. 

Novelis
Kunde: Novelis
Applikation: Novelis
Technologie: SQL Server with ASP.NET MVC 5, Angular JS Framework

 

Novelis is the global market leader in the field of machining aluminium into customer-specific materials. For the production of aluminium in the automotive sector, Novelis has developed an individual solution by soXes specifically for production planning, price calculation and forecasting of the aluminium volume with interface to SAP.

 

Functions:

  • Management of projects and aluminium parts
  • Forecasting of aluminium volume, unit and project price
  • Excel interface to SAP for import of effective bookings at project level, export of forecast at project level for subsequent re-import into SAP
  • CRM for recording customer contacts with Outlook connection
PASO
Kunde: various hospitals and doctors
Applikation: PASO
Technologie: Delphi

The PASO application serves for the administration of patients with pacemakers, ICDs and event recorders. In the backend, a SQL server works to store the data records. The patient is recorded in the program. Details about the operation, the specific data of the pacemaker/ICD's are recorded. For each action concerning the patient a new entry is made in the patient database. The application contains all significant functions for handling pacemaker/ICD patients. Furthermore, the application offers various data exports. But also interfaces to the clinic's internal patient management software and to nationwide tools such as CHPACE WEB are available. Furthermore, patients can be moved easily and safely between the PASO hospitals.

An automatic patient data import is possible. Changes only have to be entered in the main system, they are automatically adapted in PASO. New cases are made available in PASO and already entered cases can be assigned to another patient within PASO.

Appointment requests, bulletins etc. are generated automatically. The application is used in the following hospitals: GZO Wetzikon, HerzKlinik Hirslanden, Kantonsspital Baden, Kantonsspital St. Gallen, Kantonsspital Winterthur, Spitalregion Rheintal Werdenberg Sarganserland, Spital Münsterlingen, Spital Uster, Universitätsspital Zürich and in the practice of Prof. Dr. Zuber. Paso is also used by companies like Agfahealthcare.

POD - Pattern on Demand
Kunde: Gertsch Consulting & Mode Vision AG
Applikation: POD - Pattern on Demand
Technologie: ASP.NET, Windows Applikation, Outsourcing

Gertsch Consulting und Mode Vision AG offers consulting and software for the clothing and fashion industry. This includes software for style development, the creation and editing of cuts as well as solutions for individualised tailor-made clothing. Since individualised made-to-measure clothing is currently one of the most important megatrends in the clothing and fashion industry, Gertsch Consulting und Mode Vision has commissioned the soXes GmbH team to help develop a solution in this area.

The aim was to develop an application for the acquisition of measurements for garments, which once acquired can then be automatically sent to a garment production company, where the corresponding garment is produced to measure. Gertsch Consulting and Mode Vision already had a software solution in use. Within the scope of this project, the task was to have soXes develop and improve the existing solution from scratch and make it web-capable.  

This successful cooperation resulted in the successful software solution POD - Pattern on Demand, which is used today in various clothing companies. Via the B2B2C-capable (Business to Business, Business to Consumer) webshop, the customer can act as a co-designer and individually create his or her fashion according to the offer of the supplier. For example, it is possible to design his individual shirt/blouse or suit/costume to measure. The customer sees by means of visualization what he changes, selects and how he designs the garment.
The platform provides a very extensive range of functionalities from which a supplier of individual fashion can choose. Fabrics, linings, contrasts, materials, embroideries and variants can be recorded and managed. In addition, the customer has the possibility to individually print the fabric. This includes the colour-controlled selection of brand logos, the upload of own images (e.g. club or company logos), as well as the generation of text images to mark an article with your own lettering. The integrated solution also offers the possibility to inform customers or retailers fully automatically about the progress of an order via e-mail templates. The status of the order is also logged in the web shop.

Thanks to this solution, Gertsch Consulting und Mode Vision AG can generate significant added value for its customers.
Because more and more companies nowadays want to offer customers the opportunity to help shape their personal clothing style as co-designers. This concept also breaks up the classic production and supply chains, as production and delivery is only done on demand. The POD solution takes these two circumstances into account.

 

Prins
Kunde: Lang Energie AG
Applikation: Prins
Technologie: Delphi

Lang Energie AG is a supply and service company engaged in the import, storage and sale of liquid fuels and lubricants. It also offers all services in connection with tank maintenance. As a member of the AVIA Association, Lang Energie AG operates a network of filling stations in Eastern Switzerland under the AVIA brand.

Within the scope of the sale of fuels, Lang Energie AG prepares several customer offers every day according to the current market situation. In order to increase efficiency, soXes has developed a solution to create customer offers quickly and effectively. This is a CRM (Customer Relationship Management) tool that automatically sends customer offers for current prices. This is done via e-mail or fax.

The first version of this application was developed more than 10 years ago and has since then been continuously optimized to meet the needs of the customer.

Testex ULU
Kunde: Testex
Applikation: Testex ULU
Technologie: ASP.NET, SQL Server, C#

TESTEX AG, headquartered in Zurich, is a privately organised, independent Swiss testing and certification company with worldwide operations since 1846 and specialises in the textile sector. The range of services offered extends from classic textile physical and textile chemical testing through analytical residue and pollutant analysis to the factual clarification of damage claims. As an accredited testing laboratory, TESTEX certifies all types of textiles. The most well-known certificates include Confidence in Textiles, Made in Green by OEKO-TEX®, Oeko-Tex® Standard 100, STeP by OEKO-TEX®, UV Standard 801, Eco-Passport, Product certification of PPE.

TESTEX's testing facilities are designed in such a way that a comprehensive test programme can be provided for all textile raw materials, intermediate and end products. In addition, TESTEX acts as a consultant on environmental and quality issues.

To make its processes even more efficient and faster, TESTEX wanted to provide seamless support for all processes from order placement and planning through to execution by means of a comprehensive software system. As part of this project, TESTEX asked soXes to implement this wide-ranging project, which could be divided into several areas.

The core of the UniLab solution consists of order entry, planning (forecast) and order execution for sales and production (single and batch processing). This also includes the process chain definition and checking the execution by means of checklists.

The customizable product design of all services (physical and chemical tests, assessments) in the sales process is possible, whereby the solution supports a wide range of languages and country-specific units of measurement.

UniLab supports the automatic processing of test data from the laboratory. Static as well as dynamic data and evaluations can be exported in a uniform form/layout to various file formats and data can be transferred in uniformly structured interface files to downstream locations for further processing. Key figures and test data can be individually adapted.

Statistical evaluations in the areas of finance, sales and production are based on a real-time transaction system.

Business process-specific documents can be created with a document creation system (Document Factory) based on the rich data sources. 

The development of UniLab is based on the .NET programming language using the Telerik framework.

The comprehensive IT solution has been successfully in use since 2016 and is continuously being developed. 

 

VAC
Kunde: Vertrieb Schweiz AG
Applikation: VAC
Technologie: Desktop Applikation, C#, SQL, VBA

Vertriebschweiz GmbH (VAC) stands between insurance brokers and companies. It accepts insurance applications from the independent brokers and passes them on to the companies. Depending on the type of application or company, the brokers are remunerated or paid commission per application.

The VACPro application has been developed by soXes with the aim that VAC employees can enter the applications as efficiently and easily as possible. The application enables the management of applications in a structured and orderly manner. Various export and import interfaces simplify the work with the tool. The commissions are defined and calculated directly by VACPro. The application can be edited and personalized by the user almost without exception through master data masks.

VACPro is a Windows application programmed in C# and offers Excel exports based on VBA. CristalReports is also used as a built-in tool for creating reports, statements and commission summaries. In the background is a MSSQL database.

Thanks to soXes, VAC was able to switch to a tool specifically designed for them and tailored to their needs. At the same time, soXes GmbH in cooperation with Hotz & Koch Informatik AG took over the entire IT responsibility of VAC.

CorXL Biotronik App
Kunde: CorXL Ltd.
Applikation: CorXL Biotronik App
Technologie: PhoneGap, Javascript, PHP 7, Yii2, MSQL, HTML 5

The BIOTRONIK Device Expert App is a training tool for cardiologists who treat patients with implantable cardiac devices. It enables you to improve your expertise with specific clinical case questions about pacemakers (PM), implantable cardioverter defibrillators (ICD), cardiac resynchronization therapy (CRT) and home monitoring - the BIOTRONIK remote monitoring system. Practice your skills with a collection of cases for all levels of experience - from beginner to expert. The cases cover a wide range of daily medical challenges, from basic pacemaker problems to complex differential diagnosis of ventricular tachycardia and CRT challenges.

Advantages of the BIOTRONIK Device Expert App:

  • Stay informed about product features
  • Take advantage of just-in-time learning wherever you are
  • Prepare for the next step in your career

 

Used technologies:

  • Phonegap
  • Javascript
  • PHP 7.x
  • Yii2
  • MSQL
  • HTML 5

 

Platforms:

  • iOS
  • Android
  • WebApp
DB-KKT
Kunde: Catholic denomination of the canton of St.Gallen
Applikation: DB-KKT
Technologie: ASP.NET, Javascript, SQL Server

The Catholic denomination of the Canton of St.Gallen makes a significant contribution to the common good. They work in the service of society, with particular emphasis on education, culture, social affairs and pastoral care.

The personnel data of the Catholic denominational part of the Canton of St.Gallen used to be managed using a simple Access application. Within the scope of this project, soXes was commissioned to create a software solution that would allow the user-friendly collection and management of data of internal, external and freelance employees.

For this purpose, soXes developed a new web-based solution based on ASP.NET and Java Script. Thanks to the new application, a simpler, faster and more sustainable use of personnel data within the Catholic denominational part of the Canton of St.Gallen is made possible. Duplications can be eliminated and the technical basis raised to a modern level. Within the application, various functions can be assigned to a person and this person can be assigned to one or more organizational units. Furthermore, clever filter functions, analysis lists and simple reports allow the user to create his own reports. The application also offers the possibility to export data for an Outlook import or a file readable for Adobe InDesign.

With the help of our application, personal data can be easily recorded and managed. The personal data can easily be combined into a personnel directory and the Catholic denominational part of the Canton of St.Gallen saves time, which it can then dedicate to the common good.

MyPortaNet
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Kunde: PortaNet AG
Applikation: MyPortaNet
Technologie: Android, Angular, C#, C++, IOS, Mongo, MySQL, PHP, Python, Bluetooth, Bluetooth LE, Lora, Lorawan, Greylog, Microservices, Redis, Nginx, HTML5, Django, JSon

Together with our customer PortaNet AG from Emmen, we at soXes GmbH have developed a digitalized measuring and information system for windows, doors and gates. Now, windows and doors can be digitized very easily; with a complete cloud solution based on low-power/wide-area technology.

MyPortaNet automatically measures, controls and administrates the complete usage process with information, fault reports and maintenance activities. If a service is due or if a door is open which should be closed, the system automatically signals the status or service requirement. This digital measurement data thus helps companies (but also private individuals) in particular to better design their processes, provide targeted services for their customers, reduce costs and save time, optimize repairs and maintenance of doors and windows and, last but not least, increase security.

PortaNet recognized the pulse of time early on: The earlier you jump on the bandwagon of digitalization, the more interesting your own competitive advantages and those of your customers will be. Soon the idea and vision was there to automatically control and administer the complete usage process of doors and windows with information, fault reports and maintenance activities thanks to the new possibilities of IoT (Internet of Things). Because the Internet of Things opens up completely new possibilities and added value for users in this area as well. 

Possible areas of application are very diverse, for example:

  • - Building security is increased as broken/accidentally open windows are reported early.
  • - Information on the condition and (wear and tear) of building components can be collected.
  • - Inspection tours can be significantly minimized.
  • - Heating costs can be reduced because open windows are quickly detected.
  • - The schedule for cleaning the toilets or meeting rooms can be adjusted according to the use of thesen.

Would you also like to use the IoT potential for your company within your industry?
Are you looking for successful developers to implement your IoT project?

We would be happy to support you in all aspects of the Internet of Things (IoT) and show you directly with further examples how you can digitalize your business processes. 

We at soXes look forward to many more success stories in the area of Internet of Things, where we can contribute our expertise and many years of experience in the design and development of IoT projects. Because we accompany our customers from the beginning to the successful implementation from A to Z.

Our experts and developers are there for you and will answer your questions in a non-binding discussion. Contact our consultants now at 055 253 00 53 or solutions@soxes.ch

MyService App
Kunde: MyDrop-Off AG
Applikation: MyService App
Technologie: Wordpress, Phonegap, mySQL

My Service App is a startup company whose app idea we worked out, refined and successfully implemented in several workshops.

The app was designed for Android and iOS. The goal of the app is to share and assign jobs within the community. There are two user groups: vendors and service providers. The providers can, for example, place an order to buy and the service providers can apply for the order. Each order can be viewed beforehand and the service providers can place their bids for it. The provider can then choose from the bids and give a commitment to a service provider.

In addition to the app, soXes was also allowed to design and implement the app Webseite, which serves to introduce the features of the My Service App to the customers and to explain the advantages. 

Swissplan Webseite and App
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Kunde: Swissplan AG
Applikation: Swissplan Webseite and App
Technologie: Phonegap, Javascript, PHP, Yii2, MSQL, HTML 5, Wordpress 5.x

swissplan.ch offers management information in the financial sector of the public sector where the focus is on individual customer needs. In order to facilitate and digitalize internal and external company processes, a Wordpress website with its own Content Management System (CMS) was developed. This allows the website administrator to manage and expand all website content. The website, with a new design, was equipped with a customer portal. The design and implementation are responsive, so that mobile users can use the website easily and intuitively.

The customer portal is also available as a free app on iOS and Android tablets and smartphones. The app enables quick and easy access to the customer portal of swissplan.ch. To view or download new files swissplan.ch uses the Internet connection (mobile data or WLAN) of the mobile device. No Internet connection is required to view the files already downloaded (offline function). In order to inform the user promptly about changes in the customer portal, swissplan.ch sends APP Push messages to the corresponding device.

TUS alarmDispatcher
Kunde: TUS - Telecommunications and Security
Applikation: TUS alarmDispatcher
Technologie: Graylog Cluster, Microservices, InputChecker, System Monitoring, Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodik

In the sixties of the last century, the then PTT was looking for strong partners to operate and finance an alarm transmission service in Switzerland. Securiton AG and Cerberus AG (now Siemens Schweiz AG, Building Technologies) took up the challenge. In 1968 they founded the interest group TUS Telekommunikation und Sicherheit. The pioneering spirit was rewarded: Thanks to constant technical innovations and considerable investments, TUS today presents itself as a modern and efficient multi-technology provider with interesting prospects for the future.

In line with this, the TUS alarmDispatcher, an integrated alarm management system for the systematic distribution of system faults, emergency calls and alarms, is designed and implemented using the latest technological possibilities. A high-performance IP-based network is used to transmit the messages.

The TUS alarmDispatcher is a switching unit which ensures that customer terminals (e.g. hazard detection systems) can send appropriate messages to designated alarm receivers (e.g. blue light organisations) within a few milliseconds while maintaining a specified persistence. Alarm receiving points include TUS AIN (Automatic Intelligent Notification) - the smart platform behind the alarmOBSERVER - or eAlarm (Swisscom's intelligent alarm receiving point).

At the same time, the alarm receiving point can send control commands (e.g. lock doors) to the alarm transmission points. Consequently, the TUS alarmDispatcher can function as a duplex.

In order to comply with the high availability and alarm technology compliant guidelines (EN50518, EN50136), the following technologies and solutions are used: Graylog Cluster, Microservices - among others Log Service, InputChecker, System Monitoring (PRTG among others), Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodology, Split Brain Prevention

Wilux
Kunde: Wilux Print AG
Applikation: Wilux
Technologie: Delphi, C#, SQL

Wilux Print AG is a specialist in the field of labelling. It solves labelling, marking and scanning tasks for all types of companies and industries reliably, simply and cost-effectively. Wilux Print AG specialises in the customer-specific manufacture of transport, scanning, printing and labelling systems.

In this project, soXes has received an order from Wilux Print AG for the reengineering of an existing software solution for one of their customers. Specifically, this order involves a Windows Forms application that is installed locally on the relevant PCs. This application is also connected to an SQL server and, via Windows Services, to various other devices such as label printers, EAN printers, wireless hand scanners and label scanners. 

The challenge with this application was to ensure the high printing and scanning cadence at all times. It was also important to guarantee simple and intuitive user guidance. There was also a requirement for a real-time status overview of all jobs and devices or connections.

Thanks to the commitment of soXes, the project was successfully implemented. 

Today soXes is working on further follow-up projects for Wilux Print AG. 

instaSOLUTION
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Kunde: instaSOLUTION AG
Applikation: instaSOLUTION
Technologie: PHP, Python, Angular, .NET Core, Percona Cluster, Redis, Graylog Cluster, High-availability systems, Maria DB, JSON, Java Script, Lora, REST, Microservices

instaSOLUTION AG offers a modern and efficient communication and management solution in the areas of alerting, crisis management, mobile collaboration, messaging and IoT. With our modular, highly secure and flexible connectivity platform instaCORE we connect what needs to be connected. The instaSOLUTION app is highly performant, modular and based on microservices.

It combines 5 solutions in one

 

1) instaGUARD is a security solution that helps you to successfully manage critical events, thus increasing the protection of people, buildings and systems. We hereby support companies in the areas of personal security, mobilisation, technical alarming and IT-alarming. instaGUARD is a virtual alarm server.

2) instaCRISIS is an emergency and crisis management solution which provides additional security in exceptional situations. After the automated alerting of the crisis management team, the members have access to the emergency plan, role-specific documents and todo checklists on a mobile basis - also for collaborative use with encrypted group chat.

3) instaCOLLAB is a mobile collaboration solution, with which mobile documents can be distributed in addition to an intelligent chat. Thanks to standardised communication, reduced to the essentials and automatically evaluated, time is saved. Mobile surveys, trainings or quizzes can be started here. Simple to use, encrypted, effective.

4) instaMESSAGING is the solution when it comes to communicating via different channels using a simple interface - App, SMS, Text2Voice, Paging.

5) instaIoT is an IoT (Internet of Things) solution which, by linking the physical and digital worlds, makes it possible to make a large number of processes in an organisation more efficient, effective and transparent.

 

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Testimonials

 
Our dedicated soXes team helps us to successfully develop Prisma World further. A big thank you to the IT professionals. Dr. J. P. Pflüger, CEO Prisma World AG
soXes convinces us with its agility paired with broad and deep know-how for complex software developments. Markus Wiegand, CEO Wiegand AG
soXes has always managed our projects to our satisfaction. CorXL Ltd. JPD Dr. med. Jan Steffel, Senior Physician Cardiology / Rhythmology at the University Hospital Zurich
With soXes we know that we are in very good hands. Belinda Stublia, Lucullus SA
The soXes team convinces with its incredible commitment and passion. Argjent Ukshini, IT Project Manager Customer Service Electrolux Schweiz AG
soXes has shown to be a very professional partner and we value their responsiveness, quick turnarounds and enthusiastic work ethics. Patrick Brigger, Co-founder & Chairman, getAbstract
We have been working successfully with soXes for over 10 years. The professionalism and flexibility of soXes continues to convince us. Mark Rüegg, CEO CelsiusPro AG
With competence, commitment and energy, soXes opens the way to success. Cornelia Nestic, Associate Director, HypothekenZentrum AG
The cooperation with the soXes project managers of my project is markedly cooperative and open. soXes shows the flexibility and agility required for such projects. For me, this is a decisive factor for the success of the project. Dan Keller, Manager Major Projects, TUS Telekommunikation und Sicherheit
With soXes at our side, we have succeeded in breaking new ground in software technology, Bruno Schmed, Member of the Executive Board, T&N Telekom und Netzwerk AG
At soXes we get competence and professional results - at any time in a completely uncomplicated way, Simon Keel, Chief Technology Officer, Tolomeo Capital AG
soXes convinces in projects with experienced solutions and close customer contact. Roman Aebi, CEO Cenprom AG
soxes has implemented our ideas into an overall solution: professional, timely and at a fair price. Andreas Lehmann, CEO, PortaNet AG
soXes has demonstrated great expertise and commitment to the complex overall IoT solution with LoRaWAN and NFC. This, and the well structured cooperation were the basis for the simplicity that distinguishes MyPortaNet. Christoph Röthlisberger, IoT/Industry 4.0, PortaNet AG

 

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With over 150 successful development projects and more than 80 active customers, we have the experience and you have the idea.

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