What does usability encompass?

Usability refers to the degree of user-friendliness of a software product. A high level of usability supports the user in completing his tasks quickly and satisfactorily and in achieving his goals as intuitively as possible. It is therefore of decisive importance for the success of an application. This added value should definitely be included and implemented in a targeted manner when building an application.

 

When does soXes focus on usability?

Our usability specialists and our team of designers provide you with comprehensive support in the conception, development and evaluation of interactive user interfaces. In doing so, they rely on scientifically based and field-tested methods of modern usability engineering with user-centred design and usability tests.

 

Why soXes?

With soXes you gain a partner with competence and reliability. For 20 years, our company has stood for the best quality in the development, programming and outsourcing of software. With its services, soXes covers the entire life cycle of an IT development (conception, consulting, development and support). Take the first step towards the successful implementation of your project and contact us for more information.

Your direct contact:

Rolf Borkowski

Rolf Borkowski
CVO

Reference Projects Usability
instaGUARD
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Kunde: instaSOLUTION AG
Applikation: instaGUARD
Technologie: YII, PhoneGap, Angular JS

In the course of various projects in the field of alerting and mobilization, it became clear to soXes that in the field of alerting there are many providers, but not many comprehensive solutions that are based on or support modern platforms. soXes therefore decided to build a comprehensive real-time alerting system. After a development period of more than two years, instaGUARD and thus the company instaSOLUTION was born. instaGUARD is a technologically top modern and innovative alarm system for emergency, evacuation, mobilization, threats and technical alarms. It is a new generation in alarm management.

With instaGUARD it is possible to trigger an alarm in real time in an emergency situation or, in the case of team mobilization, to notify your team within seconds. An alarm can be triggered at the touch of a button on the smartphone, by SMS, phone call, e-mail or key combination on the computer. The software is centralized, cloud-based on an Internet platform and is operated by the user via an external client application, which is installed locally on a mobile or fixed end device.
This enables the recipient to be contacted globally via all communication channels. This significantly increases accessibility and enables a fast response time. The alerting process is more efficient, faster and easier than with conventional systems.

Thanks to the alarm configurator, different alarm types can be pre-defined and triggered according to the emergency situation. These differ, for example, in the ringing tone, the recipient circle, the priority, the escalation level or the instructions for action. Alarms can also be triggered by an external system by connecting instaGUARD to an existing external system (e.g. fire protection system). Depending on the medium, alarms can be sent with different delays and the recipient can be requested to acknowledge them. If an alarm was triggered, it is possible to locate the device from which it originated.

In this project, soXes resp. instaSOLUTION implemented all the work from the idea to the design, the technical concept and the implementation.
soXes has extensive know-how in the field of real-time communication with different media and a variety of protocols and systems.

For more information please visit the instaGUARD webpage at www.instaguard.ch

 

Mode Weber
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Kunde: Weber Bekleidung AG
Applikation: Mode Weber
Technologie: Python, web2py, Webservices, Android, iOS, PhoneGap, Interfaces, Apache

Mode Weber is the leading East Swiss fashion house for ladies and men's fashion. The family business with strong local roots was founded in 1919 by Ernst Weber and is now managed by the third generation. It has six Mode Weber branches as well as Esprit, Street One, Marc O'Polo Shops and a Nile Shop.

Today Mode Weber has a customer card, the so-called Webercard. As soon as purchases reach a total value of CHF 1,000, the customer receives CHF 50 in cash.

Mode Weber has commissioned soXes to pack the popular Webercard into a smartphone app for Android and iOS. The proven principle is very simple: All purchases are synchronized with the smartphone thanks to the connection to the merchandise management system. When the total amount of 1,000 francs is reached, the customer can create a credit note (cash bonus) for the cash payment of the 50 francs in the form of a QR code.  

Within the app, the user also has the option of viewing and changing his profile information at any time. The current account balance shows how much the customer still has to buy for in order to receive his Cash Bonus. The bonus received can then be activated and redeemed at any time on the app. The app also enables the fashion house to contact its customers at any time via push message and send them additional personalized bonus coupons.

To provide the app with the necessary data, soXes designed and implemented the backend of the app. The information is retrieved from Mode Weber ERM (merchandise management system) and made available via the app's interface. The backend provides additional functions such as bonus management, push message management, etc. and is only available to selected Mode Weber employees.

This project is based on the programming language Python and uses Apache as web server. In order to make optimal use of existing resources, reduce programming hours and save costs, soXes has used the open source framework web2py, which is itself written in Python. soXes uses open source technology wherever possible and reasonable.

 

Wiegand
Kunde: Wiegand AG
Applikation: Wiegand
Technologie: JAVA, SOA, SQL, Java Script, Angular JS, Python, Phone Gap, Mobile, Unit Test, Build Server

Wiegand AG, based in Bülach, specializes in drug management and hospital logistics. It develops concepts for medication processes, storage and transport of medication and consumables in hospitals and homes.
 
In a comprehensive IT project of more than 2 years duration, with a team of 7 developers, Wiegand AG has commissioned soXes to develop a secure, fast and reliable system that ensures the management of medication in hospitals. This comprehensive system is based on four pillars: WMCC (central management server) WMPS (directional station), WM5R (mobile device for dispensing) and the MedManager Cockpit (WMCP)
 
The WMPS straightening station is primarily concerned with the electronic support of the set-up or preparation of medication. Via 2D barcode readers, all medications for straightening are identified and managed - including LOT and expiry dates, if available. Step by step, the straightening station guides the nursing staff both when straightening medication into the distribution dispenser and when providing individual medication. The electronic prescription provides information about the medication, preparation and dispensing. Straightening and dispensing activities are compared with the time axis. Traffic light functions signal the urgency status of the activities.
 
WM5R is a mobile app that runs on various operating systems and devices. It ensures that medication can be traced back to the patient's bedside, thus ensuring traceability and medication safety by allowing the dispensing process to be logged directly at the patient's bedside. The WM5R app implements the 5-R rule: right patient, right drug, right dosage, right application, right time.  Both the entries from the WMPS and the WM5R are automatically fed back into the hospital system.
 
The WMM environment can be managed with the web application WMCP Cockpit. In addition to user and group administration and an overview of patients and prescriptions, this includes a very large part of logistics. The entire supply of the pharmacy and central warehouse as well as the ward can be monitored and coordinated via WMCP. The staff has an overview of the stock levels of all wards everywhere and at any time via a web-based interface. Orders are automatically triggered or manually released and transmitted to the purchasing system. Thus, every material movement is automatically saved (date, user, patient). Evaluations per package, LOT, expiration date, etc. make it possible to trace the movements in detail. The automatic ordering procedure is a central component of this solution and is implemented based on three principles:
1. directional station: according to the dispensations (consumption), the system determines a forecast of the future demand for a drug.
2. kanban: orders are automatically triggered when stock levels fall below a certain level.
3. autoinventory: special cabinets with scales, especially for consumables, allow a completely automatic warehouse, which determines the stock and the necessary orders by weight.
 
The Wiegand drug management system is based on the Java programming language with a PostgreSQL database in the background for WMCC and WMPS. The WMCP was implemented with Python on the server and AngularJS, Bootstrap and HTML5 on the frontend. The WM5R app runs under Phonegap (Apache Cordova) on all major mobile platforms. Throughout Switzerland, the system has already been successfully implemented in several hospitals and connected to the local hospital information and prescription system, while maintaining the HL7 (Health Level 7 an international standard for the exchange of data between health care organizations and their computer systems) standard.

 

instaSOLUTION
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Kunde: instaSOLUTION AG
Applikation: instaSOLUTION
Technologie: PHP, Python, Angular, .NET Core, Percona Cluster, Redis, Graylog Cluster, High-availability systems, Maria DB, JSON, Java Script, Lora, REST, Microservices

instaSOLUTION AG offers a modern and efficient communication and management solution in the areas of alerting, crisis management, mobile collaboration, messaging and IoT. With our modular, highly secure and flexible connectivity platform instaCORE we connect what needs to be connected. The instaSOLUTION app is highly performant, modular and based on microservices.

It combines 5 solutions in one

 

1) instaGUARD is a security solution that helps you to successfully manage critical events, thus increasing the protection of people, buildings and systems. We hereby support companies in the areas of personal security, mobilisation, technical alarming and IT-alarming. instaGUARD is a virtual alarm server.

2) instaCRISIS is an emergency and crisis management solution which provides additional security in exceptional situations. After the automated alerting of the crisis management team, the members have access to the emergency plan, role-specific documents and todo checklists on a mobile basis - also for collaborative use with encrypted group chat.

3) instaCOLLAB is a mobile collaboration solution, with which mobile documents can be distributed in addition to an intelligent chat. Thanks to standardised communication, reduced to the essentials and automatically evaluated, time is saved. Mobile surveys, trainings or quizzes can be started here. Simple to use, encrypted, effective.

4) instaMESSAGING is the solution when it comes to communicating via different channels using a simple interface - App, SMS, Text2Voice, Paging.

5) instaIoT is an IoT (Internet of Things) solution which, by linking the physical and digital worlds, makes it possible to make a large number of processes in an organisation more efficient, effective and transparent.

 

GeoMonitor 3
Kunde: SolExperts AG
Applikation: GeoMonitor 3
Technologie: Json, WPF, TDMS and C#

SolExperts AG is a recognized Swiss company that participates in renowned projects worldwide with geotechnical and hydrogeological instrumentation and field tests. The activities of SolExperts AG are in the fields of tunneling, hydraulic engineering, special civil engineering, wind energy plants and in research projects for nuclear waste disposal as well as for the sequestration of CO2.

The main activity of SolExperts AG is the monitoring and evaluation of the collected data. For this purpose, it operates a technical monitoring software, which utilizes information about connected devices, their parameters, alarms and functions. This information is organized and interpreted in JSON format. SolExperts AG commissioned soXes to create a new, more intuitive user interface for the application in order to be able to offer it to its customers as independent software.

In the first step of the project, the software was analyzed in detail. Due to the lack of a clean documentation and the high complexity of the tool, a re-factoring of the software had to be done. For this, a specification for the further procedure had to be created in an elaborate next step. The specified functions were discussed in detail in a subsequent UI workshop with SolExperts AG and the design experts from soXes. With the help of these inputs, a UI concept could be created and subsequently implemented.

For the implementation of the JSON tool the programming language C# was used. The back-end logic of the desktop application was implemented with the .NET framework and the user interface with the WPF class library. The basic building blocks of the project are so-called JSON files, which are interpreted and manipulated by the application. The tool also provides an export function to the TDMS file format, which is used by SolExperts AG to display the information graphically.

By creating a clean specification and then re-factoring the tool, SolExperts AG gained deeper insight into the complexity and depth of the application and now has a user-friendly and intuitive application with the new UI design.

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Testimonials

 
Our dedicated soXes team helps us to successfully develop Prisma World further. A big thank you to the IT professionals. Dr. J. P. Pflüger, CEO Prisma World AG
soXes convinces us with its agility paired with broad and deep know-how for complex software developments. Markus Wiegand, CEO Wiegand AG
soXes has always managed our projects to our satisfaction. CorXL Ltd. JPD Dr. med. Jan Steffel, Senior Physician Cardiology / Rhythmology at the University Hospital Zurich
With soXes we know that we are in very good hands. Belinda Stublia, Lucullus SA
The soXes team convinces with its incredible commitment and passion. Argjent Ukshini, IT Project Manager Customer Service Electrolux Schweiz AG
soXes has shown to be a very professional partner and we value their responsiveness, quick turnarounds and enthusiastic work ethics. Patrick Brigger, Co-founder & Chairman, getAbstract
We have been working successfully with soXes for over 10 years. The professionalism and flexibility of soXes continues to convince us. Mark Rüegg, CEO CelsiusPro AG
With competence, commitment and energy, soXes opens the way to success. Cornelia Nestic, Associate Director, HypothekenZentrum AG
The cooperation with the soXes project managers of my project is markedly cooperative and open. soXes shows the flexibility and agility required for such projects. For me, this is a decisive factor for the success of the project. Dan Keller, Manager Major Projects, TUS Telekommunikation und Sicherheit
With soXes at our side, we have succeeded in breaking new ground in software technology, Bruno Schmed, Member of the Executive Board, T&N Telekom und Netzwerk AG
At soXes we get competence and professional results - at any time in a completely uncomplicated way, Simon Keel, Chief Technology Officer, Tolomeo Capital AG
soXes convinces in projects with experienced solutions and close customer contact. Roman Aebi, CEO Cenprom AG
soxes has implemented our ideas into an overall solution: professional, timely and at a fair price. Andreas Lehmann, CEO, PortaNet AG
soXes has demonstrated great expertise and commitment to the complex overall IoT solution with LoRaWAN and NFC. This, and the well structured cooperation were the basis for the simplicity that distinguishes MyPortaNet. Christoph Röthlisberger, IoT/Industry 4.0, PortaNet AG

 

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